TripShot FAQ
Beginning August 31, TripShot will be the official rider app for Navy Yard Transit, replacing the Navy Yard Transit App. Riders can use the app to view bus locations in real time, access mobile boarding passes or tickets, receive service alerts, plan trips, and view route schedules.
TripShot is available for Apple and Android devices. Download TripShot here.
Employees of companies located in the Navy Yard are eligible for complimentary transit. To access complimentary rides, you must sign up in TripShot using your company-issued work email. Personal emails will not be accepted.
U.S. Navy employees, contractors, residents, patients, and visitors are not eligible for complimentary rides and must purchase a fare. When using TripShot, these riders must select the “continue without login” option upon app download. Note: You only have to do this with the first login to TripShot. Once you are logged in, you will remain logged in (unless you manually log yourself out). You will still have access to favorited bus stops, alerts, etc.
The following riders must purchase a fare before boarding:
- U.S. Navy employees
- Contractors
- Visitors
- Patients
- Residents
Eligible riders can sign up and log in to TripShot using their company-issued work email.
Once signed in:
- Tap the Boarding tab
- Select your route and tap Board
- Your boarding pass will appear and turn green when active
Show the green boarding pass to the driver before boarding. Important: Bluetooth must be enabled for the boarding pass to activate.
If Bluetooth is not enabled, you can still board by:
- Opening the Boarding screen in the app
- Scanning a QR code located onboard the bus
Riders who are not eligible for complimentary transit must purchase a ticket before boarding. Tickets can be purchased:
- In the TripShot app (you must select “continue without login” upon app download)
- By scanning a QR code onboard the bus
- Through the direct ticketing link
TripShot will direct you to the ticketing platform to complete your purchase. Please make sure to check your spam folder in your email after purchasing your ticket.
The ticket will be emailed to you from the Betterez ticketing platform. The ticket is a QR code that the driver will scan every time you board. The QR code will always be emailed to you; your ticket will not appear in the TripShot rider app.
No. Navy Yard IDs are no longer accepted as a boarding pass. Riders must either present a valid mobile boarding pass (if eligible) or a purchased ticket.
TripShot allows riders to:
- Track buses in real time
- See available passenger and bike capacity
- Access a mobile boarding pass (if eligible)
- Purchase tickets (if required)
- Receive service alerts and notifications
- View route schedules
- View SEPTA routes
SEPTA routes are available in the app through the Routes section.
To view them:
- From the home screen, tap Routes
- Tap the Route Service Settings icon (three lines with dots) in the top right
- Turn on the SEPTA route services using the toggle switches
- Scroll down to view additional routes
If you do not have a company-issued work email from a business located in the Navy Yard, or you are a U.S. Navy employee or contractor, you will need to purchase a fare.
If you’re experiencing technical issues with TripShot or have questions about Navy Yard Transit service, please contact Yankee Line at 215-649-8890 or navyyardtransit@yankeeline.us.